Establishing a new business is never an easy road but, it is one the Redback Health Services team has never regretted taking. From 2004, building on its procurement origins, Redback has expanded its services and has an experienced team with a strong track record.
Establishing networks is key to the organisation’s success and ICN has been a valuable resource for Redback in getting their business 'off the ground'.
The founding members of Redback Health Services all come from a broad health industry background, so sound experience was never an issue. However, as they found out, establishing and growing a health related procurement business is a world away from working within the health industry.
Redback realised early on that ICN would be a valuable resource in helping get the business off the ground. They found ICN particularly supportive with introducing the organisation to the health sector, coaching on positioning their proposals for potential new business and importantly, identifying suitable opportunities within the Australian market.
Most recently, Redback was successful in winning a tender from the Tasmanian Department of Health and Human Services (DHHS) with the help of ICN.
As part of major redevelopment works, DHHS needed medical and operational equipment to establish new clinical units at both Launceston General and Royal Hobart Hospitals. Redback went on to purchase the entire equipment requirements for DHHS, which meant purchasing everything from bins to beds, but primarily medical equipment.
The tender, initially worth around $179,000 has led to additional work for Redback, for more than $344,000 in total.
This DHHS project came about through the involvement of ICN National Sector Manager – Health, David Ryant. ‘Through our extensive industry networks I always have access to the latest project opportunities, and with the DHHS tender, I immediately identified a handful of health procurement agencies within ICN Gateway with the right capabilities so they could respond,’ says David.
ICN’s National Sector Manager – Health, David Ryant, is one of seven National Sector Managers that were appointed in May 2010. They oversee and coordinate ICN’s activities and work with the Australian Government Supplier Advocates, industry leaders, key stakeholders, small to medium enterprises (SMEs), and ICN consultants to help develop the national market to make sure Australian and New Zealand companies are well placed to pursue opportunities in priority sectors.
Redback Health Services has experienced first-hand the benefits of having an ICN National Sector Manager, ‘It’s reassuring to know that ICN has someone who is dedicated to servicing the health industry and can work with organisations like ours to promote our capabilities on an ongoing basis’, says David Carruthers, Redback Principal and founding member.
ICN is Australia and New Zealand’s innovative industry matchmaker. If you’re a major project developer, ICN can put you in contact with the best suppliers. If you’re a supplier we will connect you with the best projects for your business.